The key of any product and/or system is operational functionality. To be able to achieve effective functionality one cannot exclusively rely on corrective maintenance but the other two forms of maintenance are just as important, namely predictive and preventative maintenance. cStream’s aims to analyze requirement and effectively implement the most viable options or combination thereof to ensure the clients needs are fulfilled using our three tier approach.
With the increased use of technology in present times there is a growing requirement for support on all levels, ranging from basic customer requirement to advanced high level challenges. The benefit of providing multi level support over one general support level is to offer the best possible service in the most efficient manner, differentiating cStream from it’s competitors. Successful support is dependent on the correct understanding of the challenge and recommending the most effective solution.
The key element for customization is “understanding”, not only understanding the clients requirement but understanding the product and the market environment as well for example it’s strengths, weaknesses and constraints. With cStream’s relationship and track record with our suppliers, we have the necessary insight and information into their products and systems enabling us to perform client specific customisations that are unique for our clients needs.
cStream Product Development